Jim's Big Store
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Returns Policy

Jim's Big Store Contact Information
P.O. Box 577486
Chicago, IL. 60657
USA
Phone: 773-622-5517
admin@jimsbigstore.com
Fax: 773-622-5545
Return Policy:

Customer satisfaction is our primary concern. Returns are considered on a case-by-case basis.  All requests for refunds or returns must be made within 3 days of receipt of product.  Please contact us by phone at (773) 622-5517 or by email to request a refund, or with any questions.  Shipping charges will not be refunded and return shipping is the responsibility of the buyer.  All claims for damage will be filed with the carrier.  In these instances, refunds will be given once the carrier has approved the claim.  This usually happens within 7 to 10 business days of filing of claim.

Payment Policy:
We accept all major credit cards, Paypal, and Cashier's Checks/Money Orders as payment methods. Full payment must be received within 7 days of auction close, or seller reserves the right to relist item and claim a final value fee credit. You will receive an e-mail shortly after the auction closes with checkout instructions. To avoid delays in processing your order, please follow that link. Illinois residents are subject to 9% sales tax. For certain international locations, Bidpay is the only accepted payment. Please send inquiries to the email address listed above. We glad answer all questions when provided with a valid email address for response.

Please click here for our return policies.



Shipping Policy:
Item will be shipped within two to three business days of receipt of payment. Shipping not available to all countries. International customers are responsible for all customs and brokerage fees as assessed by the carriers. Please contact seller with any questions.

Please use the shipping calculator below for shipping costs to your location. All rates include insurance and could change based on final value of the auction.

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